1.Sign in to your account and click Order History. All stencil orders and real-time status will be listed.2.Select your order to view production progress and shipping details.
HTTPROTO enforces strict stencil production inspections. For defective stencils, submit a support ticket with your order number and defect photos. We'll verify and resolve the issue.
File editing is permitted only before production starts. Submit a modification request in Order History. Changes are unavailable once cutting begins.
Take photos of the package and damaged stencil, then contact after-sales with your order number. We will arrange remaking or compensation after verification.
Yes. If you have questions about stencil thickness, aperture design or file requirements, submit a consultation ticket under your order. Our team will offer guidance.
