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PCB Ordering

How do I place a PCB order?

Simply register or log in, upload your Gerber file, confirm PCB specifications, review your design, checkout with your shipping address, choose payment, and track your order after payment for fast PCB production and delivery.

How to track my Order?

1. Open your Order 2. Check Order Status 3. Track Production Process 4. Track Shipment status

How to add a new order to your existing order?

To add or combine a new order with an existing production-stage order at HTTPROTO, save the new order to cart, go to Order History to select 'Add new item', return to cart to select and click 'Combine', and pay any extra shipping cost.

How to Make a Quality Complaint?

For quality issues with received PCB, PCBA or other products, customers can submit a detailed complaint via the order page, and HTTPROTO's after-sales team will respond and resolve it on workdays.

How to order multiple different PCBs together?

HTTPROTO allows you to order many different PCBs together. Just click '+Add new item' and add the PCBs to your cart one by one. Finally, proceed to pay for all of them together.

How do I order a panel?

When you have only one design in your PCB Gerber file and you need HTTPROTO to help you duplicate multiple copies onto one panel, you can select the 'Panel By HTTPROTO' option.

How to place an order with blind slots?

To address PCB heat dissipation needs, HTTPROTO offers plated and non-plated blind slots; simply define them on a dedicated Gerber layer, select relevant options, set parameters, upload drawings, and add remarks when ordering (max 3 slots).

How to Place a PCB Order on Your Phone?

Log in to httproto.com, go to PCB Quote, upload or select your Gerber file, set specifications, add to cart, checkout with your address and payment, then track your order in Order History.

PCB Assembly Ordering

How do I place a PCBA order?

Click "Instant Quote" on HTTPROTO, set PCB and PCBA parameters, upload BOM & CPL files, confirm details, checkout and pay, then track your order in your account; advanced PCBA uses the same process.

HTTPROTO PCBA Order File Replacement Service Guide

To update PCBA files, HTTPROTO cancels and fully refunds your original order, lets you upload new files, re-prices, and re-pays, while reserving components for 48 hours.

SMT Reorder Process Overview

HTTPROTO offers three PCBA reorder scenarios, including direct reorder, new order conversion, and modified reorder, with rules on stencil reuse, DFM confirmation and order availability.

Common BOM / CPL Matching Issues and Explanations

This guide covers common errors on HTTPROTO’s file upload and matching pages, including parameter issues, wrong formats, mismatched designators, component shortages, warnings, selection failures, and panelization rules, along with corresponding solutions.

PCB Stencil Ordering

How to order an SMT stencil?(Step-by-Step Guide)

On HTTPROTO, order an SMT stencil in 8 steps: select ordering mode, set parameters, checkout, fill shipping details, pay with coupon, and track in order history if timed out.

How can I order an SMT stencil with a coupon?

Get a coupon from the coupon center, activity page or cart, apply it at checkout for a discount, and contact support if it does not appear.

How to order an SMT stencil together with PCB?

Upload your PCB Gerber, enable the stencil option, set parameters, checkout, apply coupons and pay, with expired orders payable in Order History.

How to order an SMT stencil without PCB?

To order a separate SMT stencil, select SMT Stencil, upload Gerber, set parameters, add to cart, checkout, apply coupons, pay, and complete payment in Order History if timed out.

Can an SMT stencil and PCB be shipped together?

It depends on the stencil size: Stencil ≤ 280 × 280 mm: Can be shipped together with your PCBs. Stencil > 280 × 280 mm (Express shipping such as DHL/FedEx): Will be shipped separately.

What files are required for an SMT stencil order?

PCB Gerber files with clearly marked solder paste layers.

PCB Assembly FAQs

PCB Assembly FAQs

1. What does your quoted price include?The PCB assembly price including:Setup fee: $8.00Stencil: $1.50SMT Assembly: $0.0017 per jointHand-soldering labor fee: $3.5Manual Assembly: $0.0173 per joint

PCB Assembly FAQ (Part 2)

1. Does the red dot means pin 1 in the placement previewer?Generally, we do not call the red dot pin 1, but a marking only, which is used to indicate the orientation of the components.

HTTPROTO Supported Personalized Services

JLC offers 15 personalized PCBA services with clear fees; customers can note requirements when ordering or contact support.

Instruction on Searching HTTPROTO Electronic Components

On HTTPROTO, you can search electronic components by browsing the parts library with category filters or by entering key parameters directly, and contact support for help or feedback.

Instructions for reselling idle components

You can resell idle HTTPROTO components for profit via Parts Manager, buy them in orders, download invoices, withdraw revenue after review, and only use them with HTTPROTO parts.

Uses for Fixtures and Pallets During SMT Soldering

Fixtures support thin PCBs, double-sided SMT, and overhanging components in printing and placement, while pallets assist wave soldering for the same scenarios.

PCBA After-Sale FAQs

How to track my PCBA order?

1.Sign in to your account and click Order History. All your PCBA orders and real-time status will be displayed on this page.2.Click the target order to check production and shipping details.

How to make a PCBA quality complaint?

HTTPROTO has strict quality control for PCBA manufacturing. If you receive defective PCBA boards, provide your order number and product defect photos, then submit a support ticket.

Can I change the BOM of my ongoing PCBA order?

BOM modification is allowed only before component purchasing starts. Submit a modification request in Order History. No changes can be made once SMT production begins.

What to do if I receive PCBA with wrong components?

Take photos of the received PCBA and contact after-sales with your order number. We will check records and arrange rework, remanufacture or compensation after confirmation.

Can I get technical support after receiving PCBA finished boards?

Yes. If you meet debugging or circuit issues, submit a consultation ticket under your order. Our engineers will provide technical guidance.

3D Printing FAQs

What file formats do you support for 3D printing?

We accept mainstream model files including STL, STEP and OBJ, which can fully match our printing processing system.

How to place small-batch 3D print orders on the platform?

Upload your 3D model files, set the order quantity, add to cart, and submit to complete your small-batch 3D print order.

How to select suitable printing materials and surface finish?

Upload your 3D model and set quantity, then view material and finish recommendations in the cart quotation to choose the most suitable options.

What are the standard dimensional tolerances of printed parts?

Our default tolerance is ±0.1mm for small prototypes, while large models adopt ±0.15mm as standard range.

Can I customize stricter precision tolerance for special projects?

Sure, you can write down your customized tolerance demands in the remark box when submitting your order.

3D Printing After-Sale FAQs

How to track my 3D printing order?

1.Sign in to your account and click Order History. All your 3D printing orders and real-time status will be listed.2.Open the target order to check printing progress and delivery information.

How to submit a quality complaint for 3D printed parts?

HTTPROTO strictly inspects 3D printing products. If you get flawed models, submit a service ticket with your order number and defect photos. We'll confirm and resolve the issue.

Can I modify the model file of my ongoing 3D printing order?

File changes are acceptable only before printing starts. Send a modification request in Order History. No revisions are supported once production begins.

What should I do if the received 3D printed parts are damaged during transit?

Take clear photos of packages and damaged items, then contact after-sales with your order number. We will confirm the situation and arrange re-production or compensation.

Is technical support available for my 3D model files?

Yes. If you have problems with model optimization, material selection or structural design, raise a consultation ticket under your order. Our team will offer professional advice.

SMT-Stencil FAQs

Importance of Solder Paste Coating Thickness Inspection for SMT Mounting

Controlling solder paste thickness within the qualified range is critical to avoid cold joints, open circuits, bridging or short circuits, ensuring basic welding quality.

How can I check the production status of my SMT stencil?

You can log into your account and view real-time production and delivery status in the order center.

What should I do if the stencil has quality defects?

Please provide your order number and defect photos. We will verify and arrange rework or re-production accordingly.

Can I modify my stencil design during production?

Modifications are only supported before processing. Once production starts, no changes can be made.

What if the stencil is damaged during shipping?

Please provide photos of the package and damaged stencil. We will reissue or compensate after confirmation.

Is technical support available for stencil use?

Yes. Our team provides professional advice on stencil application, cleaning, and maintenance.

SMT-Stencil After-Sale FAQs

How to track my SMT stencil order?

1.Sign in to your account and click Order History. All stencil orders and real-time status will be listed.2.Select your order to view production progress and shipping details.

How to make a quality complaint for SMT stencils?

HTTPROTO enforces strict stencil production inspections. For defective stencils, submit a support ticket with your order number and defect photos. We'll verify and resolve the issue.

Can I modify my Gerber file for an ongoing stencil order?

File editing is permitted only before production starts. Submit a modification request in Order History. Changes are unavailable once cutting begins.

What to do if the stencil arrives damaged in shipment?

Take photos of the package and damaged stencil, then contact after-sales with your order number. We will arrange remaking or compensation after verification.

Can I get technical support for stencil design?

Yes. If you have questions about stencil thickness, aperture design or file requirements, submit a consultation ticket under your order. Our team will offer guidance.

CNC FAQs

How to Choose the PCBA?

Choose PCBA based on quality control, manufacturing process, after-sales support, delivery speed, and compatibility with your product requirements.

How to Choose the Best PCBA Manufacturer?

There are so many factors to consider (i.e., product quality, price, factory capabilities, and customer service) that make choosing the best PCBA manufacturer difficult and time-consuming.

How to Choose a Qualified PCBA Manufacturer for Prototypes?

Focus on fast turnaround, stable sample quality, flexible MOQ, and clear technical support throughout the prototype process.

Key Factors to Evaluate When Selecting a PCBA Supplier?

Check production capacity, quality control, component sourcing ability, lead time, pricing, and after-sales service.

How to Judge PCBA Factory Production Capabilities?

Review equipment level, engineering experience, defect rate, process standards, and actual sample or mass production performance.

What Certifications Should a Reliable PCBA Vendor Hold?

Common certifications include ISO9001, IPC-A-610, RoHS, and UL for safety and quality compliance.