HomeSupportHelp CenterPCB AssemblyPCBA After-Sale FAQs

How to track my PCBA order?

1.Sign in to your account and click Order History. All your PCBA orders and real-time status will be displayed on this page.2.Click the target order to check production and shipping details.

How to make a PCBA quality complaint?

HTTPROTO has strict quality control for PCBA manufacturing. If you receive defective PCBA boards, provide your order number and product defect photos, then submit a support ticket.

Can I change the BOM of my ongoing PCBA order?

BOM modification is allowed only before component purchasing starts. Submit a modification request in Order History. No changes can be made once SMT production begins.

What to do if I receive PCBA with wrong components?

Take photos of the received PCBA and contact after-sales with your order number. We will check records and arrange rework, remanufacture or compensation after confirmation.

Can I get technical support after receiving PCBA finished boards?

Yes. If you meet debugging or circuit issues, submit a consultation ticket under your order. Our engineers will provide technical guidance.